Trainee Welfare Benefits Caseworker

About Citizens Advice North Somerset (CANS):

We provide a range of advice services in person, by telephone and by digital means. We seek to empower our clients and support them to improve their confidence to resolve a wide range of issues. If you have a passion for working in the heart of your local community and are driven by making a difference, we would love to hear from you. CANS is proud to be an inclusive and supportive organisation.

Benefits of working at CANS:

- 28 days leave (pro rata for part time working)

- Holiday purchase scheme available

- Access to Employee Assistance Scheme

- Working with a friendly and supportive team

- Opportunities to train and develop

Purpose of the role:

To undertake and complete Welfare Benefits Caseworker training as directed. Within three months to be actively advising and assisting clients and managing a caseload. To assist in providing an efficient and effective Welfare Benefits service to assess eligibility, maximise income and review and appeal decisions as appropriate.

How to apply:

You can find full details about the role and how to apply on our website at nscab.org.uk/work-with-us