Operations Manager

Citizens Advice Sandwell and Walsall are looking for three Operations Managers to join our team, two permanent positions and one fixed-term contract. This is an exciting opportunity for experienced people managers who are passionate about leading teams, delivering high-quality services and making a real difference to local communities.

Based across Sandwell and Walsall, you will lead and support frontline teams to deliver excellent outcomes for our clients. You will inspire and develop staff, monitor service quality and performance and work collaboratively to ensure services are responsive, efficient and continually improving. If you are an organised supportive leader with a focus on people, performance and quality, we would love to hear from you.

For more information please see the job description linked and to apply please complete the application form (also linked below).

Applicants must have the right to work in the UK. Proof of eligibility will be required before employment begins.

Please note CV’s are not accepted.

If you need any adjustments or assistance with your application, we are happy to help just email us at staffrecruitment@citizensadvicesandwell-walsall.org

We may close this vacancy early if we receive a high volume of applications, so we encourage you to apply as soon as you can if you are interested in the role.

We appreciate your interest in this opportunity and wish you all the best with your application!