Welfare Rights Appeals Worker

Apply before 11.59pm on 28 July 2026.

Job summary

Salary
£25,863 - £27,514 depending on experience plus 5% pension contribution
Location
Willow House, New Roscoe Buildings, Cross Francis Street, Leeds, LS7 4BZ
Workplace
Office based
Contract
Permanent
Hours per week
36.25 hours per week

How to apply

You can check for more information and how to apply.

About the role

Vacancy at Chapeltown Citizens Advice

Based in an inner city multi-racial area of Leeds, Chapeltown Citizens Advice is an independent charity with 14 paid staff and 35 volunteers that provides a comprehensive advice service from its main office and outreaches. We have a vacancy for the following:

Welfare Rights Appeals Worker

This is an exciting project with the University of Leeds Law School. The role involves taking on welfare benefit appeals for vulnerable clients in our locality and representing them at their appeal hearing and supervising and training student volunteers to assist you in your work. One day a week will be spent at the university of Leeds.

You will have

● Ability to understand the complexities of welfare benefit law, compose concise arguments and present a coherent case.

● Confidence to speak in public.

● Excellent mentoring and people management skills

● Must be able to relate to students and identify points of career development

● Excellent verbal and written communication.

● Understanding of, and commitment to, the aims and principles of the CAB service and its equality and diversity policies.

● Ability to deal with clients in a sensitive and professional manner.

Hours: 36.25 per week (full time)

Location: Leeds

Contract: permanent starting as soon as possible

Salary: £25,863 - £27,514 plus 5% pension and 36 days holiday (including bank holidays)

For the Application pack, please email: recruitment@chapeltowncab.org.uk

Closing Date: 28th July 2026 23.59

We do not accept CV